Booking, Payment & Cancellation Policy

1. Booking & Payment Terms

1.1 Advance Payment

• A 30% advance payment of the total package cost is required to initiate and confirm your booking.

• This amount must be deposited into our company’s official bank account.

1.2 Issuance of Travel Vouchers

• Travel vouchers, hotel confirmations, and other relevant documents will be shared only after 50% of the total package cost is received.

1.3 Final Payment

• The remaining balance must be cleared before the trip start date.

• Failure to pay the balance amount on time may result in booking cancellation as per the cancellation policy.

1.4 Payment Methods

• Payments can be made via Bank Transfer / UPI / Online Payment Gateway (details will be shared during booking).

• All payments must be made in the name of the company only. We do not accept payments made to any individual.

2. Cancellation & Refund Policy

We understand that travel plans may change unexpectedly. Our cancellation charges are designed to be transparent and fair.

2.1 Cancellation Charges

2.2 Non-Refundable Components

• Certain elements such as visa fees, flight tickets, and non-refundable hotel bookings may carry 100% cancellation irrespective of the above structure.

• These charges depend entirely on the airline/hotel/supplier’s terms.

2.3 Group Departures / Festive Season

• During peak seasons, long weekends, public holidays, and special group departures, suppliers may apply strict cancellation rules.

• In such cases, cancellation charges may be higher than the standard policy.

3. Refund Process

3.1 Refund Timeline

• Refunds will be processed within 10 working days from the date of receiving the cancellation request.

• Payment will be refunded through NEFT/RTGS/IMPS to the same bank account used for making the payment.

3.2 Deductions

• All refunds will be processed after deducting:

  • Cancellation charges

  • Service fees (if applicable)

  • Any non-refundable supplier charges

3.3 No Refund Conditions

• No refunds are applicable for unused services, last-minute changes, or no-show at the time of travel.

4. Amendments & Policy Updates

• Our company reserves the right to update or modify the policy at any time based on updated terms from hotels, airlines, and other suppliers.

• Any change in price due to government taxes, fuel surcharges, or supplier revisions will be communicated promptly.

5. Responsibility of the Traveler

• The traveler must provide accurate personal details required for bookings.

• Any delay in providing documents or payments may impact your booking confirmation.